faq

Registration

 

How can I register?

Click here to register.

 

What am I entitled to as a participant?

Click here to participants entitlement.

 

How do I know if my entry has been accepted?

You will receive an email confirmation slip upon successful registration. Registered participants can also retrieve their confirmation slip here.

 

Do I get a refund if I choose not to participate after registration?

Participants who withdraw from the run before 2359 hrs on 31st July 2019 will enjoy a 50% refund of the paid registration fees. Refund will be made via cheque. Withdrawal notifications must be in writing to info@hellokittyrun.com.sg. Telephone and verbal notifications will not be accepted. Withdrawal after 31st July 2019 will not be accepted and no refund of registration fees paid.

 

Can I make changes to my personal particulars after registration?

Yes. You can make changes to your particulars by sending an email to info@hellokittyrun.com.sg. An administrative fee of $15 shall apply.

 

Can I transfer my event registration if I wish to withdraw from the event?

No. All event registrations are strictly non-transferable.

 

Is GST included in the registration fee?

Yes. All fees are inclusive of GST.

 

How do I know if I am entitled to a Hello Kitty Mooncake?

Notification will show once the 6000 pieces of Mooncakes have been fully redeemed upon registration. If you do not see any pop-up message during registration, you are within the first 6000 registered participants.

 

 

Event

 

When is the event?

It will be held on Saturday, 7th September 2019.

 

Where will the walk be held?

The event will be held at The Meadows, Gardens By The Bay.

 

Will I have my name on the event bib?

Yes, your registered full name will be printed on the bib if you register before the closing date.

 

Will I get event timing?

This is non-competitive; no timing will be given.

 

Will I get a finisher medal if i did not complete the walk?

No. Finisher medals will only be given to participants who completed the walk.

 

Is there a cut-off time?

Yes, the cut off time is at 8.30pm.

 

Is there a baggage deposit at the start point?

No. There will be no baggage deposit.

 

Can I skate or cycle during the event?

No.

 

Can I bring along my pets?

No. Pets are strictly not allowed.

 

Will I be allowed to bring strollers?

Yes.

 

Will there be an official photographer?

Yes. Photography and/or videography will be taken during the event for news and publicity purposes by the official photographer and/or videographer, and may be used for print and on online/electronic platforms of Pink Apple. Pink Apple owns all rights to the photographs and video recordings. If you do not wish to have any photographs or video recordings taken of you, please inform the Organiser at the event site.

 

What if I am injured during the event or otherwise unable to finish the event?

Please approach the nearest first aiders deployed along the route. Participants who require immediate medical attention may alert the route marshals.

 

Will I get E-certificate after the race?

No.

 

 

Contact Us

 

Please email your enquiries to info@hellokittyrun.com.sg.

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faq